Journaling Buddy Support
Need help with Journaling Buddy? We’re here for you.
Frequently asked questions
How do I reset my password?
If you signed in with an email and password, tap “Forgot password” on the sign-in screen and follow the steps. If you used Sign in with Apple, manage it from your Apple ID settings.
How do I cancel my subscription?
Open the App Store app, tap your profile, go to Subscriptions, select Journaling Buddy, and tap Cancel. Your access continues until the current period ends.
How do I delete my data?
Visit our Delete Data page, or email us with the subject “Delete my Journaling Buddy account.” We’ll guide you through it.
Is Journaling Buddy therapy?
No. Journaling Buddy is a journaling and personal-reflection app — it is not therapy and does not provide professional advice. For support with your health, please talk to a qualified professional.
How does AI use my journal?
When you use AI features, relevant entry text is processed to create reflections and prompts. Output can be inaccurate and is meant for reflection only. See our Privacy Policy for details.
How do I report a bug?
Email support@journalingbuddy.com with your device model, iOS version, and the steps to reproduce the issue. Screenshots help a lot.